Troubleshooting Life 269, September 25 - Use a magnifying glass to start a fire, not a hammer
Toy Story (1995, Pixar), Woody sparks a fire with Buzz’ helmet.
Reliving 12 minutes of being 13 in surburban New Jersey.
The Daily Drucker, September 25 “Controls Should Focus on Results” Peter F. Drucker with Joseph A. Maciariello (light edits)
ACTION POINT: Develop a systematic method of collecting critical information on the environment.
The information should include knowledge of
customer satisfaction
buying habits
technological developments
competitors
relevant government policies
Reader, Remember the above moment from Toy Story?
When Woody and Buzz light the rocket?
Woody and Buzz achieved satisfaction by using the technology available to them, the laws of science, to start fire as needed. They did not “hammer away” with useless, fizzled matches.
ACTION POINT: Use a magnifying glass to start a fire, not a hammer